First Appointment Information

Table of Contents

Please Read before first treatment

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Appointment Information

Please read the following information before your first appointment.
Cancellation Policy:
Please give at least 24 hours notice for cancellations, or you may be subject to a cancellation fee.


Please come to your first appointment 10 minutes early to fill out the intake form. It will give you more time for the session itself. The first part of the initial acupuncture session is dedicated to a Chinese Medicine diagnosis. The diagnosis is done by taking the pulse, examining the tongue and through a discussion about your condition.
Please see a physician if you have a "new condition" that wasn’t diagnosed before coming to acupuncture treatment. With Balance Method Acupuncture you do not need to remove your clothing. For your privacy please bring or wear loose pants that you can roll up to the knees, and a shirt that you can role the sleeves up to the elbows.


It is very important to fill out the Recall Healing questionnaire prior to the session, regardless if your session is online or in the clinic. The questionnaire is extensive and it will take some time to complete (approx. 1 hour). You may need to consult with some of your family members to better answer the questions. Don't worry if you can't answer everything - just do your best.

You will receive a questionnaire form sent to you via email from the clinic after your booking. Please note that the adult questionnaire and the children questionnaire are different. Recall Healing is done through conversation. We recommend bringing an audio recording device (or mobile phone) to record the meeting for your own private use.

Online Recall Healing Consultation

For people outside of Edmonton or Canada or for those unable to come to the clinic for various reasons, we offer online video consultations. Please email to book a session:
Find out more

Combining Recall Healing with Acupuncture

It is possible and many times recommended to combine acupuncture treatments with Recall Healing sessions. They have a synergistic effect. You can consult Elad Shalev on this matter.


The Leading Acupuncture Clinic in Edmonton.

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